Joreels Casino was an online gaming platform operated by MT SecureTrade Limited, established in 2017. The casino held licenses from the Malta Gaming Authority and UK Gambling Commission, offering over 700 games from premium providers including Microgaming and NetEnt.
Joreels Casino launched in 2017 as an online gaming destination operated by MT SecureTrade Limited, based in Malta. The casino positioned itself with a unique speakeasy theme and narrator-guided interface, aiming to differentiate from standard online casino experiences. However, it is important to note that Joreels Casino is no longer operational as of 2025, making this review primarily valuable for historical reference and understanding what the platform offered during its active years.
When Joreels Casino was operational, it presented an unconventional approach to online gaming. Unlike most casino websites that immediately display games on the homepage, Joreels opted for an informational landing page with a narrator character guiding visitors through the casino experience. This design choice created anticipation but also confused some users expecting immediate game access.
The casino held dual licensing from the Malta Gaming Authority and the UK Gambling Commission, which were considered strong regulatory credentials in the online gambling industry. These licenses required adherence to strict operational standards, player protection measures, and fair gaming practices. The platform supported multiple languages including English, Finnish, German, Japanese, and Norwegian, indicating an international player base.
MT SecureTrade Limited, the parent company, operated from Gig Beach, Triq ID-Deaunara, St. Julians, Malta, with registration number 39575. The company also ran an affiliate program called JoAffs, which partnered with marketing affiliates to promote the casino.
Joreels Casino featured a library of over 700 games, which was a respectable collection for a mid-sized online casino. The game portfolio included contributions from industry-leading software providers, most notably Microgaming and NetEnt, both recognized for high-quality graphics, innovative features, and fair random number generation.
The slot selection formed the majority of the game library, with hundreds of titles ranging from classic three-reel slots to modern video slots with multiple paylines and bonus features. Players could access progressive jackpot slots, which offered the potential for life-changing wins through networked prize pools that grew with each wager across multiple casinos.
The casino organized its slot games into categories to help players navigate the extensive collection. A demo mode was available for most games, allowing players to test titles without risking real money, which proved valuable for learning game mechanics and features before committing funds.
Beyond slots, Joreels Casino offered traditional table games including blackjack, roulette, and baccarat variants. These games catered to players who preferred strategy-based gaming over pure chance. The variety included different rule sets and betting limits to accommodate both casual players and high rollers.
The live casino section provided real-time gaming experiences with professional dealers streaming from dedicated studios. This feature bridged the gap between online convenience and the authentic atmosphere of land-based casinos, offering games like live blackjack, live roulette, and live baccarat with interactive chat functionality.
Joreels Casino operated under two significant gambling licenses that provided oversight and player protection. The Malta Gaming Authority license ensured compliance with European Union gambling regulations, while the UK Gambling Commission license allowed legal operation within the United Kingdom market, one of the most strictly regulated gambling jurisdictions globally.
The MGA license required Joreels Casino to maintain segregated player funds, undergo regular audits of random number generators, implement responsible gambling tools, and provide transparent terms and conditions. Malta has established itself as a premier online gambling jurisdiction with comprehensive regulatory frameworks designed to protect players while enabling legitimate casino operations.
The UKGC license imposed additional requirements including mandatory participation in alternative dispute resolution schemes, strict advertising standards, enhanced player verification procedures, and contribution to problem gambling research and treatment. This license demonstrated Joreels Casino's commitment to operating in highly regulated markets with strong consumer protection standards.
Our casino review process examines multiple critical factors including licensing legitimacy, game portfolio quality, payment processing reliability, customer support responsiveness, and responsible gambling measures. Each casino undergoes thorough testing across desktop and mobile platforms to ensure accurate assessments.
We analyze player feedback from multiple sources, verify regulatory compliance, test withdrawal processes, and evaluate bonus terms transparency. Our methodology prioritizes player protection and operational integrity to deliver trustworthy casino reviews that help players make informed decisions.
Joreels Casino supported multiple payment methods to accommodate international players with varying banking preferences. The available deposit options included major credit cards like Visa and MasterCard, e-wallets such as Neteller, and prepaid solutions like Paysafecard. This variety allowed players to choose methods aligned with their security preferences and transaction speed requirements.
One of the notable features highlighted in reviews was the casino's advertised withdrawal timeframe of 0-24 hours. Fast withdrawal processing is a critical factor in player satisfaction, as delays in accessing winnings create frustration and erode trust. However, some player feedback suggested that actual withdrawal experiences varied, with some users reporting delays or complications in receiving their funds.
The withdrawal process typically required account verification through Know Your Customer procedures, which involved submitting identification documents, proof of address, and payment method verification. While these requirements added time to the first withdrawal, they were standard industry practices mandated by licensing authorities to prevent fraud and money laundering.
Despite the advertised fast withdrawals, some player reviews raised concerns about payment reliability. Complaints mentioned pending withdrawals being cancelled or delayed without clear explanation. These reports, while not universal, highlighted potential issues with the casino's payment processing that prospective players needed to consider when evaluating the platform.
Joreels Casino provided customer support through multiple channels, with 24/7 live chat availability being a primary feature. The live chat function required users to be logged into their accounts, which limited accessibility for potential players with pre-registration questions. Email support was available at [email protected] for more detailed inquiries or issues requiring documentation.
The quality of customer support significantly impacts player experience, particularly when issues arise with accounts, payments, or game functionality. Reviews of Joreels Casino's support were mixed, with some players reporting helpful and responsive assistance while others experienced slower response times or unsatisfactory resolution of complaints.
The casino's complaint response time averaged one day according to some review platforms, which was relatively quick compared to industry standards. However, the effectiveness of complaint resolution varied based on the nature of the issue and individual circumstances.
The Joreels Casino website featured a distinctive design approach with its narrator-guided interface and speakeasy theme. The homepage did not display games directly, instead providing information about the casino and building anticipation before players entered the main gaming area. This unconventional design choice received mixed reactions, with some appreciating the unique approach while others found it unnecessarily complicated.
The casino offered mobile-friendly design with instant play functionality, eliminating the need for app downloads. Players could access games directly through mobile browsers on smartphones and tablets. The responsive design adapted to different screen sizes, though the gaming experience quality depended on device specifications and internet connection stability.
Once inside the main casino area, games were organized into categories with filtering options to help players find specific titles or game types. The menu system allowed narrowing down the 700-plus game library into manageable selections based on provider, game type, or features. This organizational structure was essential for preventing overwhelming choice paralysis among players.
As a licensed casino operating under MGA and UKGC regulations, Joreels Casino was required to implement responsible gambling tools and resources. These typically included deposit limits, session time reminders, self-exclusion options, and links to problem gambling support organizations. The effectiveness and visibility of these tools were important factors in evaluating the casino's commitment to player welfare.
The registration process required SMS code verification, adding an extra security layer but also creating a minor friction point for new users. Age verification procedures ensured compliance with legal gambling age requirements, protecting minors from accessing gambling services.
Joreels Casino is no longer operational as of 2025. The reasons for closure were not publicly detailed, but casino closures can result from various factors including business decisions, regulatory issues, or changes in company strategy. When a casino closes, existing players typically face account closure procedures, withdrawal of remaining balances, and loss of access to loyalty programs or pending bonuses.
The closure of Joreels Casino underscores the importance of playing at established casinos with strong financial backing and long operational histories. Players who had accounts at Joreels needed to withdraw funds before closure and find alternative casino platforms for their gaming activities.
Joreels Casino operated from 2017 until its closure, offering over 700 games from reputable providers under MGA and UKGC licenses. The casino featured unique design elements with its narrator-guided interface and speakeasy theme, though this approach received mixed player feedback. Strengths included dual licensing, a substantial game library, 24/7 customer support, and advertised fast withdrawals.
However, the casino faced criticism regarding payment reliability, with some players reporting withdrawal complications and delays despite the advertised 0-24 hour timeframe. The unconventional homepage design, while distinctive, created confusion for some users expecting immediate game access. Mixed customer support experiences and eventual closure also raised questions about operational stability.
For players currently seeking online casino options, the closure of Joreels Casino serves as a reminder to research casino longevity, read recent player reviews, verify current licensing status, and consider established alternatives with proven track records. While Joreels Casino offered legitimate gaming during its operation, its closure and mixed player feedback highlight the importance of thorough due diligence when selecting an online casino.
No, Joreels Casino is no longer operational. The casino has closed and players should seek alternative licensed casino platforms for online gaming.
Joreels Casino operated under licenses from the Malta Gaming Authority and the UK Gambling Commission, both recognized regulatory bodies in the online gambling industry.
The casino offered over 700 games from providers including Microgaming and NetEnt, covering slots, table games, and live casino options.
Joreels Casino supported Visa, MasterCard, Neteller, Paysafecard, and other payment methods for deposits and withdrawals.
Some player reviews mentioned concerns about withdrawal delays and cancelled transactions, despite the casino advertising 0-24 hour withdrawal timeframes.
Yes, the casino provided mobile-friendly instant play functionality accessible through smartphone and tablet browsers without requiring app downloads.
The casino featured a narrator-guided interface with a speakeasy theme and an informational homepage that did not immediately display games, creating a distinctive user experience.
Joreels Casino was operated by MT SecureTrade Limited, a company registered in Malta with registration number 39575.
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